During the 2015 Joint Counselors Training, “Bridging the Gaps,” June 3-4, 2015 in Duluth, MN Central MN Jobs and Training Services, Inc. had staff members receive awards for their outstanding effort.
Vanessa has a warm rapport with everyone she comes in contact with and demonstrates great passion for the work she performs. She follows up with customers to ensure no one feels forgotten or lost in the process and provides the tools necessary for her customers to be prosperous in their endeavors. Vanessa understands that the key components of a powerful customer success strategy include appropriate referrals to the resources available to them, including community-based resources, WorkForce Center resources, or dislocated worker program services.
Customer testimonial supports this, “Working with Vanessa and the staff in Willmar couldn’t have been better! I was going through a divorce, had been a stay-at-home mom for 28 years and was beside myself. They asked if I had ever considered college. I laughed and said “in my dreams”. That was something I had always wanted to do (I had two years of generals done pre-marriage and children) but there was no way I had the money to go now. I just needed to survive. Well, Vanessa helped out a ton with ideas, how to survive and go back to school!! I could not have done it without all of her help. I just can’t say enough good about Vanessa and this program!! Thank you, thank you, thank you!!! I will graduate with my AAS in Legal Administrative Assistant and Microsoft office specialist certification in December!”
Janelle spends a great deal of time helping and serving dislocated workers. She does so through innovative coaching strategies and with dedication to aiding all those seeking assistance with career transition.
In demonstration of the services Janelle provides she received a testimonial from one of her dislocated worker customers. “I recently started full time employment as a Systems Specialist doing the type of work I really enjoy. I never would have gotten an interview for the position without my certifications, and the Security+ was probably the most attractive for this employer. Thank you Janelle for your excellent help and guidance in getting me back to work, especially in something I really enjoy!” She provided this customer with direction regarding his education, researched position requirements for him, and identified appropriate training providers. Another of Janelle’s customers offered the following testimony, “The training I received through CMJTS will not only provide a good paying job for me but a lifelong transformation for me and my family. So I love to say a big thank you to you guys. The staff at CMJTS show courtesy, professionalism, and respect to their clients.”